Business notification & response
AT&T Enterprise Paging is an end-to-end group notification and messaging solution that works seamlessly with most business notification applications to enable the enhanced wireless notification and response features needed for actionable messages.
Benefits of Enterprise Paging
- UNLIMITED messaging & replies for group messaging and notification
- Access to the AT&T-hosted Business Notification Center website
- Manage address books & group distribution lists
- 24/7 technical support
- Longer messages & delivery confirmations
- Filtering of unwanted messages & SPAM
- Enterprise protocols (WCTP, SNPP, TAP)
- Small business protocol (SMTP)
- SSL (128-bit encryption) via WCTP
More than just pager replacement
Several years ago AT&T launched Enterprise Paging. The goal was to offer a common-sense option for eliminating limited-functionality pagers and arming remote workers with a much more powerful and productive wireless device, such as a BlackBerry®, Palm® or Windows Mobile® device.
Today, millions of notifications a month are sent via the AT&T Enterprise Paging gateway. The service has evolved into an end-to-end connectivity interface used by Fortune 500 businesses with complex back-end systems, as well as by medium and small businesses with simpler notification applications. Business customers have learned how to customize their business around the connectivity platform that AT&T Enterprise Paging has enabled.
For daily business operations and activities, Enterprise Paging can become an important enhancement to a multi-modal notification and response strategy. The combined benefits of the AT&T Enterprise Paging gateway, together with a strong portfolio of business-class and ruggedized mobile devices results in a best-of-breed notification connectivity platform that allows workers to become more productive and decisive in the field.
Applications & deployments of AT&T Enterprise Paging*
- Computer-aided Dispatch (CAD)
- Business Continuity Planning (BCP)
- Systems Monitoring and Auto-escalation
- Sales Force Automation (SFA)
- Lead Notification and Data Disbursement
- Business Process Automation (BPA/BPM)
- Workforce Management
- Field Service Automation (FSA)
*Note: Although Enterprise Paging can be an effective way to increase worker productivity, it should not be used as the primary or sole method of sending notifications that contain information that is essential to the protection of life or property.
How it works
The process to deploy Enterprise Paging could not be easier:
1) Log into the AT&T Business Notification Center at www.enterprisepaging.com/notify or choose/build your own compatible application and point your application to one of the AT&T Enterprise Paging addresses
2) Activate the AT&T Enterprise Paging feature for devices eligible to receive notifications
All notifications sent through the gateway are then processed for actionable delivery-recipients are quickly validated and actionable messages are sent to workers armed with AT&T Enterprise Paging-enabled mobile devices.
End-to-End Notification Solution
The AT&T Enterprise Paging solution can enable a wide range of business applications and help reduce the time and number of steps required to move business forward. Consequently, the service has proven to be a valuable access point for customized and industrial-strength group-notification systems.
If you are looking for a turnkey end-to-end solution, the AT&T Business Notification Center website for AT&T Enterprise Paging (www.enterprisepaging.com/notify) is an AT&T hosted notification solution that allows businesses to immediately begin send notifications without the need for a separate paging application.
The AT&T Enterprise Paging gateway also integrates seamlessly with a wide range of notification applications and allows businesses to truly harness the power of these applications. The gateway gives enterprise customers and application developers the freedom to leverage several dynamic protocols:
- SNPP (IP-based)
- WCTP (IP-based)
- SMTP (e-mail)
- TAP (dial-up, commonly used as a fallback in notification applications)
24/7 Enterprise Technical Support
Businesses that activate 100 or more devices with AT&T Enterprise Paging are able to take advantage of AT&T’s Enterprise Technical Support (ETS), which adds round-the-clock helpdesk-to-helpdesk technical support for the Enterprise Paging service. ETS is a specialized 24/7 technical support group that can handle the complex needs of enterprises and troubleshoot issues with group notification and network connectivity. ETS works closely with business customers to prioritize and solve problems. ETS also works diligently through to resolution and provides regular follow up to ensure open and frequent communication.
Adding Enterprise Paging to your wireless plan
To get AT&T Enterprise Paging added to your wireless plan, contact your Account Representative, or contact Customer Care by calling 1-800-331-0500 or simply dial 611 from your wireless device (within domestic USA) and ask the representative to add the Enterprise Paging Service to your plan. (Subject to eligibility. For specific details about Enterprise Paging rates & plans,
see Terms & Conditions
